Shipment Order Management
Create and manage freight orders from booking to final delivery. Assign mode, carrier, origin, destination, and cargo details in one structured record. Track status at every milestone from departure to customs clearance to delivery.
Booking ManagementMilestone TrackingCargo DetailsStatus Visibility
Multi-Mode Freight
Handle sea (FCL and LCL containers), air cargo, and cross-border land freight in a single system. Manage vessel schedules and ETAs, flight bookings, and GCC truck assignments — each with mode-specific fields and documentation requirements.
FCL / LCL Sea FreightAir CargoGCC Land FreightVessel / Flight Schedules
Carrier & Agent Network
Maintain your network of shipping lines, airlines, trucking companies, customs brokers, and agents in a single register. Compare spot and contract rates by lane, assign the right carrier at booking, and score performance over time.
Carrier RegisterRate ComparisonAgent ManagementPerformance Scoring
Customs & Documentation
Generate and manage all required freight documents from within each shipment record: Bill of Lading, Air Waybill, Commercial Invoice, Packing List, and Certificate of Origin. Track customs clearance status via Saudi FASAH portal integration.
Bill of LadingAir WaybillFASAH IntegrationCustoms Clearance Tracking
Freight Costing & Margins
Allocate every cost component — sea freight, terminal handling charges, customs duties, inland delivery, and agent fees — to each shipment. Track actual vs quoted margin per shipment, customer, and trade lane in real time.
Cost AllocationMargin TrackingQuoted vs ActualLane Profitability
Customer Tracking Portal
Give customers real-time visibility into their shipments through a self-service web portal. Automated WhatsApp and email notifications fire at each status milestone — departure, port arrival, customs clearance, and delivery confirmation.
Self-service PortalWhatsApp NotificationsLive Milestone TrackingDocument Downloads